View Process Tracking History for a Process

Process Tracking is the section of NCAWARE containing functions related to the assignment, forwarding, updating, and viewing of outstanding processes assigned to law enforcement agencies.

On initiating processes that receive a status of Unserved upon issuance, the issuing authority is required to assign the service of the process to a law enforcement agency. Once assigned to the agency, the service of the process can be assigned to a LEO, forwarded to another agency, updated, or the process history viewed by that agency.

The Process Tracking History of a process includes the current status, the local assignment of the service, and a chronological listing of all related actions. The Tracking History of a specific process can be viewed from either the MAIN MENU or the PROCESS TAB VIEW of the process itself. The steps for both options are below.

Before you start:

Although suggested, a Process Tracking structure does not have to be set up for an agency to view the Process Tracking History of a process.

View Process Tracking History from the Main Menu

From the MAIN MENU, click the Track a Process link.
The PROCESS TRACKING MENU displays. Click the Update Tracking for a Single Process link.
The PROCESS SEARCH screen displays. Select a search option from Search for process by dropdown (File Number is the default, and most typical, search option.) For more Help, see Process Search from Main Menu.
The PROCESS SEARCH screen refreshes based on the selected search option. Enter search criteria and click the Search button.
The results are related to the selected search option:
- If a search by File Number or Process Number was performed, and the process was found, skip to result below.
- For any other search option, the PROCESS SEARCH RESULTS screen displays with a list of all processes returned from the search. Select the radio button of a returned process and click the Select button.

* * * * * * *

The PROCESS TRACKING HISTORY screen for the process displays. See below for details on contents of this screen.

View Process Tracking History directly from a Process

From the CASE SUMMARY TAB VIEW or PROCESS TAB VIEW of any initiating processes that have been issued (and that are not served upon issuance), click the Process Tracking button.

* * * * * * *

The PROCESS TRACKING HISTORY screen for the process displays. See below for details on contents of this screen.

Contents of Process Tracking History screen

Process Issued, Process Type, First Offense, Current Status
Owning Agency, # of days assigned to Agency, # days unserved, Locally Assigned to
Update button and dropdown - See Update Process Tracking for a Single Process.
Date, Agency, Action, Action By, Status, Notes

Process Tracking Actions

Accept Process, Attempted Service, Converted from ACIS, Converted from Magistrate System, Converted to Electronic Process , Destroyed (Original Paper), Forward (to Agency on NCAWARE), Issued, Local Assignment, Lost (Original Paper), NCIC - Entered, NCIC - Removed, Print, Recall, Reset to Unserved, Return to Clerk - Redelivery Requested, Return to Clerk - Unserved, Serve, Strike, Verified by Copy, Verified by Original

Note: For certain Process Tracking actions, the Return To Clerk, Recalled Or Stricken Daily Clerk Report is available to clerks. Click the link for details.

For a listing of associated rules for this topic, click here.